Privacy Policy

Patisserie Iku ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) in Singapore. By using our website or purchasing our products, you consent to the practices outlined in this policy.

Information We Collect

We collect personal data that you voluntarily provide to us when you:

Place an order on our website.
Subscribe to our newsletter or promotional materials.
Contact us for support or inquiries.
Interact with us through social media platforms.

The types of data we may collect include:

Name, contact number, email address, and delivery address.
Payment details (processed securely through third-party payment processors).
Browsing behavior on our website (e.g., cookies, IP address).

How We Use Your Information

We use your personal data to:

Process and fulfill your orders.
Communicate order updates and respond to inquiries.
Send promotional offers, newsletters, and marketing updates (with your consent).
Improve our website, products, and services.
Comply with legal and regulatory requirements.

Sharing Your Information

We may share your personal data with third parties only under the following circumstances:

Service Providers: To fulfill orders (e.g., delivery partners) or process payments.
Legal Obligations: To comply with applicable laws, regulations, or legal proceedings.
Business Transfers: In the event of a merger, acquisition, or sale of our business.

We do not sell, trade, or rent your personal data to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect data on website usage. You can manage your cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no data transmission or storage system can be guaranteed 100% secure.

Your Rights

Under the PDPA, you have the right to:

Access your personal data and request information about its use.
Correct or update inaccuracies in your personal data.
Withdraw consent to the use of your personal data for marketing purposes.
Request the deletion of your personal data (subject to legal or contractual obligations).

To exercise your rights, please contact us at patisserieiku@gmail.com.

Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website, and the effective date will be updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Patisserie Iku
Email: patisserieiku@gmail.com
Phone: +65 9881 8597